Microsoft, GE look to emerging markets for reverse innovation and profits

GE's healthcare reverse innovations

When GE chief executive Jeffrey Immelt wrote in this month’s Harvard Business Review that GE’s “Success in developing countries is a prerequisite for continued vitality in developed ones” and as a result the company was full on adopting the reverse innovation model, he sent shockwaves through the US-based business world. Looking at the numbers though, who could argue. The HBR article explains that “GE’s revenues outside the United States soared from $4.8 billion, or 19% of total revenues, in 1980, to $97 billion, or more than half of the total, in 2008.” all while the global economic crisis surged on.

… (business leaders) are shifting their energies from managing the present—surviving the financial and economic meltdowns—to creating the future. But we worry that too few U.S. business leaders have recognized that the future is far from home. Indeed, many of the innovations that propel global economic growth over the next few decades will originate in the developing world. – BusinessWeek

While the idea of reverse innovation – or trickle up innovation as the business practice is sometimes called – is nothing new, the business climate is ripe for it’s large scale adoption. With the global economy in peril, and waning consumer confidence particularly in the west, multinationals are increasingly seeking alternatives to old revenue and product development models. Reverse innovation – creating entry-level products for developing nations and then repackaging them for sale in richer nations – solves many problems for multinationals including reducing product development costs and increasing revenue by diversifying globally. But to truly see the gains of a reverse innovation business practice companies must make an honest effort to observe what makes it profitable; most importantly, understanding how emerging markets like China, India, Brazil and Africa, have become politically stable, more self reliant, and how innovation is now driven locally.

In a Businessweek article, C.K. Prahalad, author of the newly reissued The Fortune at the Bottom of the Pyramid: Eradicating Poverty Through Profits gave 5 tips for trickle up business innovation:

  • Affordable Products – Emerging nations can’t afford goods priced for the U.S. and Western Europe, which pushes companies to find inexpensive materials or manufacturing options.
  • ‘Leapfrog’ Technologies – Developing countries lack 20th century infrastructure and so have fast-forwarded to newer technologies such as mobile phones or solar energy.
  • Service ‘Ecosystems’ – Entrepreneurs in poor nations often must rely on others for help, creating new partnerships like video-game cafés where gamers test offerings such as online identity verification.
  • Robust Systems – Emerging markets require products that work in rugged conditions. A gadget sturdy enough to survive monsoons can handle spilled coffee in Boston or San Diego.
  • New Applications – Customers in poor countries have few product choices, providing market openings for add-ons that update and extend the lives of existing merchandise.

More on Reverse Innovation / Trickle Up Innovation

Interview: GE’s Vijay Govindarajan, chief innovation consultant, Discusses `Reverse Innovation’ (Bloomberg audio)
Vijay Govindarajan talks with Bloomberg’s Tom Keene and Ken Prewitt about technological “reverse innovation,” or developing products in emerging countries such as China and India for sale there.
[audio:GEReverseBloomberg.mp3]

Interview: Microsoft’s Trickle-Up Strategy – (Businessweek audio)
Microsoft is looking to developing-world audiences for inspiration on new products for the U.S. Now it is also increasingly hunting for R&D talent among students in emerging markets. The company’s Amit Mital explains.
[audio:MsftTrickleBusweek.mp3]

Feature: Innovation Trickles in a New Direction – (Businessweek video)

Maker Faire Africa edition 2009 (video)

Below is an excellent video documenting the recent inaugural Maker Faire Africa event held in Accra, Ghana. The event was organized as a a celebration of African ingenuity, innovation and invention, with strong participation by local makers. Find out more about the event and the upcoming 2010 Kenya edition at the official website here. A job well done by the organizers.

via whiteafrican

African Presidents need Blackberries

How might African leaders react to its [technology-enabled] active and reflexive citizenry? One option is to befriend the technology and use its potential to improve lives….The choice a government makes between allowing the technology to enable, and using it to control will depend somewhat on how familiar the head of state is with the technology. In the interests of free self-expression, they should all get Blackberries.

via monitor.co.ug

While I agree with the assertion that African governments should embrace technology, there needs to also be the right checks and balances. Citizens are already finding innovative ways to use technology to supplement infrastructure gaps and get access to opportunities. By tapping into the informal processes of citizens, governments can better understand where the major gaps are, if they don’t already.

Obama and Hillary Clinton visits a boom or bust for African business

hillary_clinton_congo_africa

As President Obama and Secretary of State Hillary Clinton both prepared to make visits to Africa recently there was a sense of excitement and anticipation. While the excitement was primarily within the African diaspora, other communities around the globe also began to share in the excitement. But as Obama and Clinton have come and left the continent, many have questioned if the “historic event” had a big enough effect on investment and perception the African continent. It may be too soon to tell but if the statistics are any indication, heightened global interest in Africa may already be starting to wane. So might African countries have missed an opportunity to move the continent’s re-brand efforts to another level and capture global attention in a BIG way?
africa_tv_mentions

According to Snapstream.com’s TV trends tracking service, between October 2008 and the months up to Obama’s visit to Ghana, the average mention of the word Africa on the primary American television networks was about 20 to 30 mentions per day with mentions reaching the highest of 169 in any one day. In the first two days of Obama’s arrival in Ghana, mentions of Africa on US television jumped to about 719 mentions on July 11th, the day Obama gave his speech in Ghana. Also Secretary of State Hillary Clinton’s recently concluded tour of Africa and the momentary controversy in Congo, has kept Africa in the news for the second month straight in 2009.

By all standards, and considering the context, these are enormous global opportunities where African countries could heighten awareness and promote any partnership opportunities they have. While some might say that the attention was only regulated to political forums, an analysis of the overall mentions of Africa across social media media platforms shows the contrary.

An analysis of Google search trends shows that global search for terms associated with Africa have begun to climb as the continent stays in the news. As both President Obama and Sec. of State Clinton went on tour in Africa, the countries they visited have seen an increase of search activity, another great opportunity to the tourism industries.

obama clinton africa trends

But with all the possibilities of global business, I still wonder how much sustained business opportunities are really being made available for African entrepreneurs and non-governmental businesses.

In their reflection of Obama’s visit to Ghana the Daily Kos writes

In Cape Coast where the Obamas visited the slave fort – Cape Coast Castle, and the palace of the Oguaa Chief (of Cape Coast), the crowds were similarly excited yet disappointed that they had no opportunity to see President Obama’s remarks given while there. Nevertheless, the mood remained upbeat with local residents stating that they understood the need for all the souped up security arrangements for this particular US President. At the airport later in the early evening, prior to departure, the crowd that gathered there did finally get the chance to see and hear Pres. Obama. Everybody else simply stayed glued to their teevee sets all day. My other beef was that not a single local Ghanaian journalist was granted an interview with President Obama, yet Anderson Cooper of CNN gets one. Yes, Obama had an interview with AllAfrica.com prior to his arrival in Ghana, but a local interview would have helped cut through the physical security cordon and enabled the US president to directly hear from the local media that he praised so much in his speech for their critical work in advancing democracy in Ghana.

Certainly tourism to Ghana and possibly Africa in general is going to rise as many in the west will associate the country with a presidential visit, stability, and democracy, but will that be the end result? Could the Ghanaian government have done more to secure long term more widespread attention to Ghana? Could Secretary Clinton’s visit have been more impactful to everyday Liberians or Kenyan’s beyond the prestige factor? Neither Obama’s or Clinton’s trips were merely for entertainment and there are policies in the works, but if Africa is to truly benefit from them the attention and information exchange must be sustained by Africans over a longer period of time. Only through synchronized planning between African entrepreneurs and governments, could such high profile events truly be maximized for the rapid growth of African countries.

What do you think? Were the President Obama and Secretary Clinton visits a boom or bust for African business?

According to Snapstream.com’s TV trends tracking service between October 2008 and the months up to Obama’s visit to Ghana, the average mention of the word Africa on the primary American television networks was about 20 to 30 mentions per day with mentions reaching the highest of 169 in any one day. In the first two days of Obama’s arrival in Ghana, mentions of Africa on US television jumped to about 719 mentions on July 11th, the day Obama touched down in Ghana. Also Secretary of State Hillary Clinton’s recently concluded tour of Africa and the momentary controversy in Congo, has kept Africa in the news for the second month straight in 2009.
By all standards, and considering the context, these are enormous global attention opportunities where African countries could heighten awareness and promote any partnership opportunities they have. While some might say that the attention was only regulated to political forums, an analysis of the overall mentions of Africa across social media media platforms shows the contrary.
An analysis of Google search trends shows that global search for terms associated with Africa have begun to climb as the continent stays in the news. As both President Obama and Sec. of State Clinton went on tour in Africa, the countries they visited have seen an increase of search activity, another great opportunity to the tourism industries.

Trending Africa Aug. 12, 2009: Tony Hawk & Zulu skateboarders, World’s 1st solar-power phone, H. Clinton tours Africa

• Tony Hawk meets "fearless" Zulu skateboarders on South Africa trip

If a mosquito bites in Sub-Saharan Africa, grab your cell phone

Could Ghana be Africa's premier outsourcing destination?

African businesses to invest in sustainability

Hillary Clinton says "We're committed to Africa's future" during her Africa tour

Kenya’s Safaricom releases world’s first solar-powered phone

Ghana invests $150m in nationwide broadband infrastructure

Kenya to build Africa's biggest windfarm

Google announces G-Africa Initiative, a series of events in Sub-Saharan Africa for software developers

African markets in top 20 as mobile advertising continues strong growth in Q2 2009

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(photo by uzimagazine on flickr)

</i>With traditional advertising revenue continuing it&#39;s downward spiral, mobile advertising continues to dominate advertising growth areas globally. BuzzCity, a global provider of wireless communities and consumer services, <a href="http://www.mobile-tech-today.com/story.xhtml?story_id=67945&amp;full_skip=1" target="_blank">recently released</a> it&#39;s Global Mobile Advertising Index report for the second quarter of 2009, showing some good numbers and areas of interest. Among the top 10 ranking countries for ad banners served in the companies mobile internet advertising network, South Africa holds the #4 spot behind Indonesia, India, and the United States (numbers 1 - 3). Egypt comes in at #7, followed by Kenya (#10), Nigeria (#14), Libya (#17), and Tanzania (#18). These numbers support what many analysts have been saying for years, mobile phones and their use in Africa and other emerging markets are the growth areas of the 21st century.<p />      Full list of the top 20 countries by the number of paid advertising banners delivered in each (compared to Q1 2009 results):<br /><ol><li>Indonesia: 3.78 billion (-14%)</li><li>India: 1.07 billion (+28%)</li>  <li>United States: 487 million (-8%)</li><li>South Africa: 461 million (+8%)</li><li>United Kingdom: 133 million (+17%)</li><li>Philippines: 124 million (-1%)</li><li>Egypt: 108 million (-34%)</li><li>China: 95 million (-27%)</li>      <li>Saudi Arabia: 92 million (+63%)</li><li>Kenya: 92 million (+15%)</li><li>Malaysia: 81 million (2%)</li><li>Canada: 79 million (5%)</li><li>Thailand: 73 million (11%)</li><li>Nigeria: 60 million (-34%)</li><li>Bangladesh: 57 million (-49%)</li>      <li>France: 50 million (26%)</li><li>Libya: 48 million (-44%)</li><li>Tanzania: 48 million (-42%)</li><li>Italy 43 million (23%)</li><li>Brunei 42 million (-42%)</li></ol>(via <a href="http://africa.bizcommunity.com/Article/410/78/37919.html#" target="_blank">BizCommunity</a>)  

Kenyan engineering students build bicycle-powered cellphone charger

Kenya Gets More Mobile With Bicycle-Powered Cellphone Charger

…two university students, Jeremiah Murimi, 24, and Pascal Katana, 22, wanted to make a difference in the lives of rural villagers. The result, a pocket-sized, bicycle-powered charger that was developed using homegrown innovation along with parts salvaged from the junkyard. Though similar inventions already exist in other African nations, none have been sold in Kenya until now.

Another example of African ingenuity at work.

Trending Africa July 23, ’09: E. Africa gets hi-speed internet, TEDGlobal, etc.

• Big news of East Africa finally getting high-speed internet with the launch of SEACOM's fibre optic cables; and some reactions

• The Gates Foundation and Peace Corps open up Africa Rural Connect, encouraging everyone to send Ideas on how to help rural Africa

• Investors are seeing growing fields of opportunity across Africa

• As the new high speed cable is launched, experts speculate that internet use in Asia, Africa, and Mid-East is set to soar

• Google is extending services in Africa

• If you're not one of the lucky ones attending TEDGlobal 2009 this week, head over to the official blog for exciting updates and videos

• While we're on the topic of TEDGlobal 2009, make sure to listen to Jon Gosier's presentation about his mobile phone search service for Uganda

Birth and boom of a new African design industry

Design Indaba 2009 setup
Image by mallix via Flickr

A recent article in African Business magazine looks at the recent boom of modern African designers on the continent and internationally. From February’s ThisDay Arise Magazine African fashion event at NY Fashion Week to architect David Adjaye being appointed to design the new African-American National Museum in Washindton DC, the influence of modern African design in global culture continues to solidify. But while there are more and more role models for budding African designers, there’s still a long way to go before Africa itself recognizes and taps into it’s strong creative capital.

To become truly competitive though, the continent must do things in
its own way, with its own brand of excellence and innovation. Africans
can grasp the best of design worldwide, as well as the best the
continent has to offer and transform it into something new, compelling,
beautiful and sustainable. Small pockets of success show that African
design development has reached the point at which it can play a very
real role in addressing poverty and unemployment throughout the
continent. From craft initiatives in rural villages to
multi-disciplinary industrial projects that boast global collaboration,
design can boost a nation’s GDP. (more)

CNN also reports on a new contemporary African design aesthetic in the video below shot at the 2009 Design Indaba in S. Africa.

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Video: Outsourcing for change

One of the best conversations I had at SXSW was on the topic of outsourcing. While Asia – and India specifically – is known for having a strong history in outsourcing, Africa is quickly ramping up it’s ability to compete with and often times supplement Asian outsourcing. While there have been talk of Africa becoming the next Asia in terms of global business/investor focus, the continent still has some heavy issues to resolve before it can truly realize it’s potential. But, of course that will never stop entrepreneurs from doing their part. Watch this creative video below from a new Sillicon Valley-based venture called Market for Change.

Market for Change aims to catalyze economic development by creating a market for responsible outsourcing to small and medium-sized firms in developing countries.

via Timbuktu Chronicles